Terms of service

Terms and Conditions

Effective date: 29/01/2026

These Terms and Conditions ("Terms") govern your access to and use of the SUVI website (the "Website") and the purchase of products offered through it. The Website is owned and operated by LTD Kesina, operating under the brand name SUVI ("we", "us", or "our").
By accessing the Website, placing an order, or purchasing any product, you agree to be bound by these Terms. If you do not agree, you must not use the Website or purchase products from it.

 

1. Company Information

  • Legal entity: LTD Kesina
  • Brand name: SUVI
  • Business activity: Online sale of UV water bottles and related accessories
  • Contact email: contact@suvi.ge
  • Website: www.suvi.ge

 

2. Eligibility

By using the Website and placing an order, you confirm that:

  • You are at least 18 years old or have legal capacity to enter into a binding contract
  • You are legally permitted to purchase the products offered under applicable law

 


3. Products and Product Information

SUVI sells UV water bottles and related accessories through the Website.

  • Product descriptions, images, specifications, and colors are provided for informational purposes only.
  • We make reasonable efforts to ensure product information is accurate; however, minor variations (including color shades or design details) may occur due to screen settings or manufacturing updates.
  • Product availability is subject to change without notice.

 

4. Orders and Contract Formation

  • An order is considered an offer by you to purchase products.
  • A binding contract is formed only when we confirm your order via email.
  • We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

 

5. Account Registration

  • Creating an account is optional.
  • You may complete purchases as a guest without registration.
  • If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

 

6. Prices and Payment

6.1 Prices

  • All prices displayed on the Website are shown in Georgian Lari and may include or exclude taxes, depending on applicable law.
  • Shipping fees, duties, or additional charges will be clearly displayed before order confirmation.

6.2 Payment Methods

  • Payments are processed securely through third-party payment service providers.
  • We do not store payment card details, CVV codes, or online banking credentials.
  • Payment processing complies with industry security standards, including PCI-DSS.

Your order will be processed only after successful payment authorization.

 

7. Shipping and Delivery

  • Delivery times are estimates and may vary depending on destination, courier, and external factors.
  • Risk of loss or damage passes to you upon delivery of the product.
  • You are responsible for providing accurate shipping information.

 

8. Returns and Refunds

  • Returns and refunds are governed by our Return and Refund Policy, which forms an integral part of these Terms.
  • Products must be returned in accordance with the conditions set out in that policy.

 

9. Use of Products and Disclaimer

  • SUVI UV bottles are intended for personal use only.
  • The products are designed to assist with water purification as described in product documentation.
  • SUVI does not guarantee that the product will eliminate all possible contaminants under all conditions.
  • Products should be used strictly in accordance with provided instructions.

 

10. Intellectual Property

  • All content on the Website, including text, images, logos, designs, and trademarks, is the intellectual property of LTD Kesina or its licensors.
  • You may not copy, reproduce, distribute, or use Website content without prior written permission.

 

11. Limitation of Liability

To the maximum extent permitted by law:

  • SUVI shall not be liable for indirect, incidental, special, or consequential damages.
  • Our total liability arising from any order or use of the Website shall not exceed the amount paid for the product in question.

Nothing in these Terms limits liability where such limitation is prohibited by law.

 

12. Indemnification

You agree to indemnify and hold harmless LTD Kesina and SUVI from any claims, damages, losses, or expenses arising out of your misuse of the Website or violation of these Terms.

 

13. Privacy

Personal data is processed in accordance with our **Privacy Policy**, which forms an integral part of these Terms.

 

14. Force Majeure

We shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, or governmental actions.

 

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Georgia, unless mandatory consumer protection laws provide otherwise.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Georgia.

 

16. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Website with a revised effective date.
Continued use of the Website after changes constitutes acceptance of the updated Terms.

 

17. Contact Information

If you have questions regarding these Terms, please contact us:
📧 Email: contact@suvi.ge

These Terms and Conditions apply exclusively to purchases and activities conducted through the SUVI Website.